Shipping Policy

SHIPPING POLICY

items purchased online are subject to product availability. We may take up to 48 hours (on business days) to confirm product availability. If an item is not in stock, we will notify you and refund you the total amount of your order, using the original method of payment. We share inventory with our physical storefront, which can or may result in variances in inventory availability.  

DELIVERY LOCATION

All orders within Canada are shipped using Canada Post. Standard Shipping is flat rate . We do offer free shipping within Canada on orders over $150 before tax.

We are offering free door drops during the COVID shutdown for Edmonton city limit addresses of orders over $50.

Canada Post regular mail includes tracking and $100 insurance. Taxes will be charged as per the province of the destination of the package. British Columbia (12%), Alberta (5%), Manitoba (13%), Saskatchewan (11%), Ontario (13%), Quebec (14.975%), New Brunswick (15%), Newfoundland & Labrador (15%), Nova Scotia (15%), PEI (15%), Nunavut (5%), Yukon Territories (5%), Northwest Territories (5%). Canada Post shipping takes an estimated 2 to 9 business days, depending on the location.

US & International shipping

If you're one of our US friends and see a must have piece or item and please contact us at karmasbtq@gmail.com and we can work with you on a case by case basis.

Typically the shipping is flat rate $30. All goods shipped to the United States are a final sale. Goods shipped to the United States are not subject to Canadian taxes. We are not responsible for duties and taxes that may be applicable at the United States border, it is the responsibility of the purchaser. Shipping is with Canada Post, which then is handled by USPS once it has crossed the border. It takes approximately 10 business days. 

We currently do not offer International shipping. 

DELIVERY TIME

Canada Post shipping takes an estimated 2 to 9 business days from date of shipment, depending on the location.

Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 2-7 business days of the date of your order. 

Products may also be delivered in separate shipments.

DAMAGED ITEMS IN TRANSPORT

If there is any damage to the packaging on delivery, contact us within 48 hours at karmasbtq@gmail.com.  

Karma's Boutique does not offer free return shipping. The customer is responsible for the postage cost of returning unsuitable items to us. We recommend registered mail or express post with tracking. We are not responsible for any lost returned parcels.

QUESTIONS

If you have any questions about the delivery and shipment or your order, please email us at karmasbtq@gmail.com